HomeServe residential water infrastructure solutions protect homeowners while promoting local business growth and funding infrastructure upgrades and social programs.
Affordable protection for homeowners from unexpected and potentially costly private service line issues
Leak protection program that provides financial security for utilities and their customers
Since its founding in 2003, HomeServe has been working in partnership with utilities and municipalities across the country to provide solutions that help address aging private and public infrastructure.
We are pleased to work with municipalities and utilities of all sizes to bring the National League of Cities Service Line Warranty Program (NLC SLWP) and the ServLine Program to their communities. The NLC SLWP, the only program of its kind endorsed by the National League of Cities, partners with over 1,200 cities and utilities and 16 state municipal leagues. ServLine, an affinity partner of the National Rural Water Association and 31 State Rural Water Associations, is offered by 215 water utilities.
HomeServe has been serving customers in North America since 2003.
We partner with over 1,200 utilities and municipalities in the U.S. and Canada.
We provide service to nearly 5 million customers, with more than 8.5 million contracts.
Partnering Across the USA
We are privileged to work with cities, utilities, and associations across America to educate and protect homeowners. Click below to learn more about our Programs in your area.
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What Do We Do?
HomeServe is a leading provider of solutions to educate and protect homeowners and provide critical infrastructure improvements. Our NLC Service Line Warranty Program covers repairs and replacements of private service lines, while the ServLine Program insures utilities and their customers against the excess expense resulting from customer water leaks.
National SLWP Partnerships
We’ve been an NLC partner since 2010, giving peace of mind to city officials and residents who face the issue of failing infrastructure. Click the video above to hear from folks who work with communities across the country, or click below to learn about our NLC partnership.
ServLine Partnerships
ServLine is an affinity partner of the National Rural Water Association and 31 State Rural Water Associations. The program is offered by 215 water utilities to protect customers from an excess water bill due to a leak, while helping the utility recapture leak-related lost revenue and resources involved in the administration of the leak adjustment process.
Latest News & Articles
Basement Backup Problem Solved by Caring HomeServe Customer Agents
After 40 years in the extermination business, Vincent L. knew good customer service. And when he found himself with a basement full of water while his 88-year-old mother was ill, Vincent needed customer service. "I went into the basement, and it was full of water," he...
Lead Water Service Lines Pose Hidden, Yet Expensive, Danger
When water runs through lead water service lines, it picks up minute particles of lead, carrying them along into homes, where residents drink it, cook with it, and wash their dishes, clothes and themselves in it. More than 9 million homes are served by lead water...
Longtime Customer’s Coverage Pays Off with $4,000 Repair
Ed V. was accustomed to receiving frequent phone calls from his mother Dolores. After all, she's 90 years young and living by herself in her Kulpmont, Pennsylvania home of over 50 years. But on one early February day, Dolores called her son because she noticed water...