Ohio Partnerships

The Buckeye State is diverse in so many ways; from its big cities to its rolling farmland, from its arts and music scenes to the internationally-known companies that call Ohio home. But it shares one thing with every other state… aging infrastructure that can lead to unforeseen damages to service lines for residents. That’s why so many communities throughout Ohio have turned to HomeServe programs to help their residents in their times of need.

Most homeowners don’t realize they are responsible for the water and sewer lines from the street to their meter, and are shocked to find they must pay to repair damage caused by age, tree roots, and other issues. Planning ahead and having a warranty program in place to cover these costs can make all the difference when an unexpected emergency occurs.

In fact, in Ohio we have:

  • 38 Municipal and Water Utility Partners;
  • A Partnership with the Ohio Rural Water Association;
  • Over 217,000 Active Water-Related Protection Plans;
  • Saved homeowners in your state over $26.6 million in water-related costs since 2017.

Nationally, we have saved customers over $1.1 billion over the past three years.


HomeServe Cares Foundation

At HomeServe, caring is in the fabric of our corporate culture. Which is why we are committed to putting people at the heart of everything we do, and that includes our corporate social responsibility. We actively support and care for People, Veterans, the Common Good and Communities, both locally and nationwide with the HomeServe Cares Foundation.

Click below to see what happened when we helped Columbus, Ohio’s Lower Lights Ministries repair their sewer line to ensure the house remained habitable for the women who rely on the home and the organization.

More Ohio Information

Click the endorsement letter below to download


Click the endorsement letter below to download


Click the letter below to download



Webinar: Ohio’s Aging Infrastructure: Challenges and Solutions for Municipalities, Utilities & Homeowners

Large City Panel (Cleveland, Baltimore, and Mesa)

NLC City Summit Nov 2019 – Educating Residents About Service Line Responsibilities


NLC City Summit Nov 2019 – Effect of Infrastructure Issues on Municipalities and Residents


NLC City Summit Nov 2019 – Consequences for Homeowners of Expensive Water and Sewer Line Repairs

  • ServLine Solves Problems for Water Utilities and Their Customers (10/17/2022) by Jenna Hazelet - Flush against the Ohio River and Ohio’s southern border, Lawrence County is home to roughly 25,000 households, and more than half of those depend upon Hecla Water Association for their […]
  • Electric Vehicle (EV) Programs Critical to the Future of Cities Across the Country (10/26/2021) by Service Line Warranty Program - Mike Chambers and Kristin Glehan gave an excellent presentation on electric vehicles (EV) and the importance of adoption by cities across the world. They also discuss how, in addition to […]
  • HomeServe Cares Foundation – Lower Lights Ministry (4/15/2020) by Brooke Stickle - [vc_row][vc_column width=”2/3″][vc_column_text]The HomeServe Cares Foundation helped Columbus, Ohio’s Lower Lights Ministries repair their sewer line to ensure the house remained habitable for the women who rely on the home and […]
  • positive stories Positive Stories Offer Hope During Coronavirus Epidemic (4/2/2020) by Bill Eller - With ever-increasing numbers of confirmed coronavirus cases, businesses shuttering, layoffs and furloughs, it is only natural that we seek out positive stories to counterbalance growing anxiety. The good news is […]
  • Equestrian Center Gives Veterans Sense of Serenity (11/7/2019) by Service Line Warranty Program - The Serenity Farm Equestrian Center in Luckey, Ohio, has been offering equine therapy and learning programs for nearly 20 years. The Center aims to help those with neurological and mobility […]
  • Build a Stronger America with the EPA (2/27/2019) by Bill Eller - President Trump is inviting local and state governments to “Build a Stronger America” through investment in infrastructure. The president’s plan is to spur $1.5 trillion in investment by distributing $200 […]
  • Columbus’s Blueprint For Clean Streams And Strong Neighborhoods (10/11/2018) by Summer Minger - National League Of Cities Written by Cathy Spain In the late 1970s, I was a research economist writing guidebooks for local officials about the affordability of new infrastructure to achieve […]
  • From Rome To New Jersey: A History Of Water And Public Health (2/23/2018) by Summer Minger - The relationship between public health, clean water and sanitation has been explored since ancient times – the Greeks observed a connection between lifestyle, social class and health, but there were […]
  • Follansbee, WV – And Many Other Cities In The U.S. (3/21/2017) by Summer Minger - The story of Follansbee begins in 1699 with French explorers who claimed the Ohio River valley and developed trade with many native tribes, including the Mingo Indians who occupied a […]
  • President’s Corner: A Message From Philip E. Riley, Jr., President And CEO (7/1/2015) by Summer Minger - The 2014 – 2015 Fiscal Year was a period of significant growth for Utility Service Partners, Inc., program administrator for the National League of Cities (NLC) Service Line Warranty Program. From the expansion […]

Mike Chambers

Ohio Regional Account Director

Contact Mike Chambers


Partner Testimonial:

“As an elected official I’m seeking out the best possible solution to protect the public safety and security of our residents.  This particular program is able to deliver that.” – Richard Shaw, Ward 1 Councilmember, Huber Heights, OH

Customer Testimonials:

  • Timely arrival. Immediate detection of the problem and quick fix. Having HomeServe was a wonderful and inexpensive experience. – Michelle A., Gahanna, OH
  • This was a serious problem and from my initial calls to all parties involved in getting the problem repaired was a pleasing experience. I have informed family and friends how pleased I am with your organization and that they should research and purchase your plan. – Byron T, Lima, OH