Published by the Highland County Press
Pike Natural Gas Company today announced its new partnership with HomeServe USA (HomeServe), a leading provider of home emergency repair service plans to offer optional home repair service plans to residential homeowners. The new warranty services program will begin with an offer for the Gas Line service plan, which will be available for $5.49 and covers both interior and exterior gas lines.
HomeServe’s Gas Line service plan offers homeowners protection against the expense and inconvenience of repairs to their interior and exterior gas fuel lines. Customers are frequently unaware that their responsibility for gas line repairs begins at the property and not at the meter.
Customers also are responsible for all gas lines that run throughout their home leading up to their appliances. When the time comes, these repairs can be costly and are not typically covered by basic homeowners insurance. HomeServe plan holders will have access to a repair hotline that is accessible 24 hours a day, 365 days a year to bring local, licensed and insured technicians right to their home for repairs.
Pike Natural Gas Company homeowner customers will also have access to other HomeServe service plans, including water heater repair and replacement coverage as well as repair plans for heating and cooling systems. Customers will be able to pay for these service plans with convenient payment directly to HomeServe. The program is completely optional, and the coverage can be cancelled at any time.
“In recent months, homeowners have been spending more time at home and using the systems that keep them running more and more, which probably includes their gas lines for things like heating, hot water and cooking. That increased usage could be leading to increased wear and tear, and potentially more issues that require repair,” said John Kitzie, CEO of HomeServe. “In the case of Pike Natural Gas Company customers, they’re responsible for their gas service lines starting at the property line. These types of repairs can be very expensive, and homeowners don’t always have the ‘rainy day funds’ set aside to cover those unanticipated expenses. Our plans not only provide timely repairs homeowners need, they also help relieve the financial burden.”
Pike Natural Gas Company will share information online and in upcoming billing statements starting in July. Soon after, customers can expect information about the program to arrive in the mail. When the customers receive the mail from HomeServe, it will include the Pike Natural Gas Company logo, which will demonstrate the validity of the trusted partnership between the companies.
For more information visit www.RepairPlansUPL.com or call HomeServe toll-free at 1-844-917-0119.
About HomeServe USA
HomeServe USA Corp. (HomeServe) is a leading provider of home repair solutions serving more than 4.4 million customers across the US and Canada under the HomeServe, Home Emergency Insurance Solutions, Service Line Warranties of America (SLWA) and Service Line Warranties of Canada (SLWC) names.
Since 2003, HomeServe has been protecting homeowners against the expense and inconvenience of water, sewer, electrical, HVAC and other home repair emergencies by providing affordable repair coverage, installations and quality local service.
As a Better Business Bureau Accredited Business, HomeServe is dedicated to being a customer-focused company supplying best-in-class repair plans and other services to consumers directly and through over 950 leading municipal, utility and association partners.
HomeServe has teamed up with executive producer, host, and best-selling author Mike Rowe, best known as the creator and host of the hit TV series Dirty Jobs, to work together to provide homeowners expert advice on maintaining, enhancing and protecting their homes. For more information about HomeServe, a Great Place To Work certified winner and recipient of thirty 2020 Stevie Awards for Sales & Customer Service, or to learn more about HomeServe’s affordable repair plans, please go to www.homeserve.com. Connect with HomeServe on Facebook and Twitter @HomeServeUSA. For news and information follow on Twitter @HomeServeUSNews.