Blog

Water Line Repaired for Virginia Parents-To-Be Weeks Before Baby’s Arrival

by Service Line Warranty Program | Oct 5, 2022 | Customer Testimonials, Virginia

Nathan C. of Midlothian, Virginia and his wife were thrown a curveball when their water line started to leak. In late August, Nathan C. of Midlothian, Virginia was on the edge of a very exciting time. He and his wife were just several weeks away from the arrival of...

Lead Water Line Replacement: New York Homeowner Saves Big

by Bill Eller | Sep 20, 2022 | Home Maintenance, Infrastructure, Lead in Water, New York, Service Line Responsibilities

Linda B., a New York homeowner, had been widowed and was looking for assurance that repair costs wouldn't force her from her home. She turned to HomeServe. Linda B. of Lockport, New York, has had a difficult time of late, losing her husband in December and struggling...

Water Resiliency: Is It ‘Tomorrow’s Crisis’?

by Bill Eller | Sep 16, 2022 | EPA, Lead in Water

Water utilities, harried by aging infrastructure and a historic lack of federal infrastructure investment, may see climate change – and the needed infrastructure hardening for water resiliency – as “tomorrow’s crisis,” or something that can be addressed once what to...

Family Has Heat Thanks to HomeServe Cares Foundation

by Bill Eller | Sep 13, 2022 | HomeServe Cares

Anita I. and her family had to be innovative to survive a winter without a working HVAC system in their Dunbar, West Virginia, home. Anita placed small heaters in bedrooms and the living room, but the electric system in the home couldn’t handle any more, leaving other...

HomeServe Cares Foundation Comes Through for WV Family

by Bill Eller | Sep 13, 2022 | HomeServe Cares

Follansbee, WV – Carol Z. and her family moved into their Follansbee home more than a decade ago after inheriting it from her grandmother, but there were problems from the start – there was no working electricity or gas service. Over the years, they learned to adapt...

Optimizing the Benefits of Public Lead Remediation Funding for Your City

by Bill Eller | Aug 19, 2022 | Education, NLC SLWP

The Bipartisan Infrastructure Law provides $15 billion for lead pipe replacements, $3 billion of which will be distributed to states, Tribes, and Territories in 2022, with a priority on underserved communities. This panel discussion with industry and municipal leaders...

Water Infrastructure: Cities Shouldering Most of the Cost

by Bill Eller | Aug 9, 2022 | NLC SLWP, Service Line Responsibilities, Videos, Water Conservation, Water Loss

Water utilities are struggling with water loss, aging water infrastructure and rising maintenance costs across the country. Bill Eller, Senior Vice President of Business Development at HomeServe, recently interviewed Carolyn Berndt, National League of Cities...

Plan Saves Homeowner Thousands in Repair Costs

by Service Line Warranty Program | Jul 20, 2022 | Arkansas, Customer Testimonials, NLC SLWP, Service Line Myths, Service Line Responsibilities

When Eugene S. of North Little Rock, Arkansas, got a letter from the city in 2019, he didn't immediately expect anything out of the ordinary. That is until he opened it and saw that they were advising him to check for a leak in his water line based on a few elevated...

Smart Move Saves Gary Woman Nearly $3,300 on Sewer Line Repair

by Bill Eller | Jul 20, 2022 | Customer Testimonials, Customer Videos, Education, Home Maintenance, Indiana, NLC SLWP, Service Line Responsibilities

Kelly B. of Gary, Indiana, built her business by making smart choices, and when she received a call from a tenant about a slow drain, she knew that enrolling her rental properties in HomeServe repair plans was another smart decision. The clay sewer pipe between her...

Social Media: Friend or Foe

by Sam Wade | Jul 3, 2022 | Education, Intergenerational Communities, Millennials, NLC SLWP, ServLine

Social media implications, at the recent Illinois Rural Water Conference, was listed as one of the many challenges utilities currently face and will continue to face over the next 10 years. An MIT study concluded that falsehoods are 70% more likely to be shared with...