In addition to public infrastructure challenges, water systems are dedicating resources to support customers with myriad private infrastructure issues. An average household in the U.S. uses about 300 gallons of water every day, 12% of which is lost to water leaks from interior plumbing and exterior lines, resulting in a staggering 900 billion gallons lost annually. Lead poses another significant challenge, with as many as 12 million lead pipes connecting water mains to homes, according to NRDC estimates, and many municipalities mandating replacements.

Please join us on Leap Day, or LEAK Day, to discuss solutions that help to address water leaks and lead line problems, upgrade infrastructure, protect customers and the utility, and deliver exceptional service that enhances customer perception and satisfaction.

Recent Posts

How Much Are Water Leaks Costing You and Your Customers?

Aside from wasting a tremendous amount of water, leaking water and sewer lines can result in unexpected high water bills and repair emergencies for which your customers are unprepared. Leaks are also costly to the utility, leading to lost revenue, bad debt and...

Case Study: ServLine Lost Water Product

“Among residential customers, water leaks in their home used to be a real problem for us,” continued Cam, who has been GM at Kingsbury General Improvement District of Stateline, Nevada (KGID) since 2008. “It wasn’t so much the financial cost to us because of the way...

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