Partner Videos

Baltimore Launches Backflow Preventer Pilot Program

Baltimore Launches Backflow Preventer Pilot Program

In October, the City of Baltimore announced a pilot program to install backflow preventers in qualifying homeowners’ sewer laterals as part of an effort to reduce sewage backflow into residents’ homes. Some of the older homes in certain sections of the city are prone...

Getting the Lead Out: Public and Private Resources for Cities to Address Lead in Water Infrastructure

Getting the Lead Out: Public and Private Resources for Cities to Address Lead in Water Infrastructure

According to the NRDC's new national survey of lead water service lines, between 9.7 million and 12.8 million lead pipes are connected to residences. The federal government is focused on this issue as Congress has passed President Biden's infrastructure proposal,...

The Worst Call: How Our Service Line Warranty Can Help

The Worst Call: How Our Service Line Warranty Can Help

“I had a call … ” Those words can make you cringe, because rarely does a resident reach out to tell you what a great job you’re doing – it’s usually a problem or a complaint. Public service is a privilege, and it means your residents will turn to you when there’s an...