Are you looking to protect your homeowners from the unexpected stress and cost of water and sewer line emergencies? The causes of public aging infrastructure affect your residents’ private lines, too, and unexpected service line repairs can cost homeowners thousands...
Partner Videos
Baltimore Launches Backflow Preventer Pilot Program
In October, the City of Baltimore announced a pilot program to install backflow preventers in qualifying homeowners’ sewer laterals as part of an effort to reduce sewage backflow into residents’ homes. Some of the older homes in certain sections of the city are prone...
Getting the Lead Out: Public and Private Resources for Cities to Address Lead in Water Infrastructure
According to the NRDC's new national survey of lead water service lines, between 9.7 million and 12.8 million lead pipes are connected to residences. The federal government is focused on this issue as Congress has passed President Biden's infrastructure proposal,...
The Worst Call: How Our Service Line Warranty Can Help
“I had a call … ” Those words can make you cringe, because rarely does a resident reach out to tell you what a great job you’re doing – it’s usually a problem or a complaint. Public service is a privilege, and it means your residents will turn to you when there’s an...
Economic Shock is Hidden Threat to One-Third of Americans
Economic shock, a large, unexpected expense such as a home system repair or sudden loss of income, is a hidden threat to your community. You may be surprised at how many of your neighbors are living paycheck to paycheck and how few have any savings set aside for an...