Are you looking to protect your homeowners from the unexpected stress and cost of water and sewer line emergencies? The causes of public aging infrastructure affect your residents’ private lines, too, and unexpected service line repairs can cost homeowners thousands...
Videos
Dangerous Lead Service Line Removed From Home by Foundation
Gabrielle’s child was sick with lead poisoning because of their home's lead service line. She and her son lived with her father in his Lockport, New York, home. Her father diligently worked two jobs to help his daughter support his grandchild, despite a series of...
Water Infrastructure: Cities Shouldering Most of the Cost
Water utilities are struggling with water loss, aging water infrastructure and rising maintenance costs across the country. Bill Eller, Senior Vice President of Business Development at HomeServe, recently interviewed Carolyn Berndt, National League of Cities...
Smart Move Saves Gary Woman Nearly $3,300 on Sewer Line Repair
Kelly B. of Gary, Indiana, built her business by making smart choices, and when she received a call from a tenant about a slow drain, she knew that enrolling her rental properties in HomeServe repair plans was another smart decision. The clay sewer pipe between her...
Infrastructure Bill: Start Planning Now to Obtain Funding for Water Projects
The Infrastructure Investment and Jobs Act, or the bipartisan infrastructure bill, will disseminate billions of dollars to states and local governments for infrastructure projects throughout the country, including the replacement of lead service lines. But how will...
Baltimore Launches Backflow Preventer Pilot Program
In October, the City of Baltimore announced a pilot program to install backflow preventers in qualifying homeowners’ sewer laterals as part of an effort to reduce sewage backflow into residents’ homes. Some of the older homes in certain sections of the city are prone...
Electric Vehicle (EV) Programs Critical to the Future of Cities Across the Country
Mike Chambers and Kristin Glehan gave an excellent presentation on electric vehicles (EV) and the importance of adoption by cities across the world. They also discuss how, in addition to EV support, HomeServe's NLC Service Line Warranty Program and ServLine leak...
Getting the Lead Out: Public and Private Resources for Cities to Address Lead in Water Infrastructure
According to the NRDC's new national survey of lead water service lines, between 9.7 million and 12.8 million lead pipes are connected to residences. The federal government is focused on this issue as Congress has passed President Biden's infrastructure proposal,...
Aging Infrastructure, Extreme Weather Threaten Access to Drinking Water
Many of us are one major weather event or mishap away from losing access to our drinking water – from hurricanes and droughts to aging infrastructure, our water utilities are laboring under a heavy burden, while simultaneously struggling to find the funding to address...
Water Line Repair Brings Relief to Homeowner
Shirley C., her child and her grandchild lived together in her Georgia home, but the homeowner was dealing with a host of home repair issues she couldn’t afford to fix. The home had major electrical and plumbing problems. The electrical service box had a melted cable...