During the holidays, many of us are looking for ways to lend a helping hand to our friends and neighbors, and HomeServe is no exception – and we take that giving spirit with us throughout the year. Our HomeServe Cares Foundation and Customer First Program provide pro...
Kentucky
Louisville Water Foundation Supports Clean, Safe Water Globally
In 2013, Louisville Water Company founded the Louisville Water Foundation to consolidate ongoing charitable and philanthropic efforts under one banner to pursue their mission of ensuring that everyone has access to safe, clean drinking water and highlighting the value...
Positive Stories Offer Hope During Coronavirus Epidemic
With ever-increasing numbers of confirmed coronavirus cases, businesses shuttering, layoffs and furloughs, it is only natural that we seek out positive stories to counterbalance growing anxiety. The good news is we are rising to the occasion, being kind and helpful to...
Lead in Water: Utilities and Homeowners Must Both Have Skin In the Game to Protect Public Safety
June is National Safety Month, a time when we should consider how to promote safety in our homes and workplaces. There have been many articles and stories in the news covering the lead in water issue. Here are a few highlights, along with some stories from cities who...
Program Highlights
The fall campaign is in full swing and seeing great success! We welcomed 47 new cities into the program from across North America. In the United States, the program saw great growth in Arizona, Iowa and Texas, and we welcome our first partner in Utah! We are also...
President’s Corner: A Message From Philip E. Riley, Jr., President And CEO
The 2014 – 2015 Fiscal Year was a period of significant growth for Utility Service Partners, Inc., program administrator for the National League of Cities (NLC) Service Line Warranty Program. From the expansion into Canada to the addition, based on consumer feedback...
Why Do We Need Public-Private Partnerships?
Should cities and municipalities enter into partnerships with private companies? Public entities and private companies have been successfully collaborating for years via advisory boards, stakeholder groups and governance bodies to leverage the collective experience,...