Norwalk, Connecticut – [DATE] – Every year during the third week of May – National Infrastructure Week – a little extra attention gets paid to the state of America’s infrastructure. This includes everything from airports, bridges and roads to drinking water,...
ServLine
ServLine Solves Problems for Water Utilities and Their Customers
Flush against the Ohio River and Ohio’s southern border, Lawrence County is home to roughly 25,000 households, and more than half of those depend upon Hecla Water Association for their water service. General Manager Tony Howard and his staff pride themselves on a...
Social Media: Friend or Foe
Social media implications, at the recent Illinois Rural Water Conference, was listed as one of the many challenges utilities currently face and will continue to face over the next 10 years. An MIT study concluded that falsehoods are 70% more likely to be shared with...
Inflation Red Flags
Inflation has and will continue to increase operational cost for water and wastewater utilities. These challenges, seeded by the COVID pandemic, require business and utilities to undertake planning to address these immediate challenges. These challenges require...
Apprentice Scholarship Program Develops Skilled Water Workers
The water and wastewater industry has suffered challenges attracting employees over the past few years. The ServLine by HomeServe Apprentice Scholarship is designed to address the challenges faced by rural water systems in attracting and developing the next generation...
Workforce Shortage More Than Local
Help Wanted signs are prevalent across the United States including in the water and wastewater industry. The workforce shortage will have a far reaching impact on utilities, especially if construction and upgrades are planned. Systems should expect the shortage...
HomeServe Acquires Louisville Based United Plumbing Company
Louisville, KYÂ (January 12, 2022) -Â HomeServe USAÂ (HomeServe), a leading provider of service plans, repair, and installation services for the home, today announced the acquisition of United Plumbing Company (United Plumbing). Based in Goshen, Kentucky, a suburb of...
HomeServe Program Saves Golden State Water Customers Over $1 Million in Home Repairs
More Than 10,500 Customers Participate in the Repair Plan Program San Dimas, California – December 13, 2021 – Since 2019, HomeServe has offered Golden State Water Company (Golden State Water) customers access to optional, affordable service plans that can help cover...
Improving Resilience for Utilities and Customers through Public Private Partnerships
Bill Eller, Eric West, Gerry Harstine, Jenna Hazelet, and Mark Slater presented on how public-private partnerships can help cities, utilities, and homeowners improve their infrastructure resiliency at the 2021 NRWA WaterPro Conference. Click below to watch!
HomeServe Launches Diversity and Inclusion Business Resource Groups
In an effort to involve our employees in helping to shape HomeServe’s culture of inclusion, HomeServe launched Business Resource Groups (BRGs) in 2020. The BRGs provide a way for ALL employees to be part of HomeServe’s vision for Diversity & Inclusion. BRGs have...
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