“Among residential customers, water leaks in their home used to be a real problem for us,” continued Cam, who has been GM at Kingsbury General Improvement District of Stateline, Nevada (KGID) since 2008. “It wasn’t so much the financial cost to us because of the way...
Infrastructure
Increase In Extreme Cold Events Posing New Challenges for Water Providers
While it’s intuitive to link “global warming” with hotter and longer heatwaves, longer droughts, more wildfires, and heavier rain, the link is less obvious when it comes to an increase in extreme cold events across North America, particularly in areas that have not...
Broken Water Line Means Repair Costs, High Water Bill for Vulnerable Homeowner
Yvonne E. was having a run of terrible luck. She had spent a month in the hospital and a rehab facility and lost her employment. Then she returned to her Lander, WY, home in the heart of a brutal Wyoming winter to find that her water service line had burst in the...
HomeServe Celebrates 20 Years of Serving Homeowners and Enhancing Communities
Twenty years ago this month, HomeServe launched its first U.S. utility partnership to educate homeowners and offer optional protection against potentially costly emergency repairs to residential lines and systems. Today nearly 5 million homeowners are benefitting from...
Improved Efficiency, Environmental and Financial Outcomes for Municipal Water Systems and your Residents Webinar
Are you looking to protect your homeowners from the unexpected stress and cost of water and sewer line emergencies? The causes of public aging infrastructure affect your residents’ private lines, too, and unexpected service line repairs can cost homeowners thousands...
Household Water Conservation a Losing Battle Without Water Provider Solutions
Water conservation is a widespread concern, with at least 40 states anticipating water shortages by 2024. The causes for the potential shortfall are well known and include droughts and climate change, poor management of demand from a growing population, and water...
Water Service Line Preparation Pays Off for MD Homeowner
Rashida B. of Silver Spring, Maryland, is a big believer in being prepared. "I have insurance for everything," she said. "You never know when you’re going to need it." So, when she became aware of plans that would allow her to protect herself from the cost of...
This Infrastructure Week, We Can’t Forget About Residential Infrastructure
Norwalk, Connecticut – [DATE] – Every year during the third week of May – National Infrastructure Week – a little extra attention gets paid to the state of America’s infrastructure. This includes everything from airports, bridges and roads to drinking water,...
ServLine Solves Problems for Water Utilities and Their Customers
Flush against the Ohio River and Ohio’s southern border, Lawrence County is home to roughly 25,000 households, and more than half of those depend upon Hecla Water Association for their water service. General Manager Tony Howard and his staff pride themselves on a...
Climate Change, Inflation Put Pressure on Homeowners, Utilities
Warmer water and rising oceans equal more intense and more frequent storms, and the rise in frequency and destruction we’ve seen from storms out of the gulf and across the country are just one of the symptoms of climate change. Hurricane Ian recently demonstrated the...