“Among residential customers, water leaks in their home used to be a real problem for us,” continued Cam, who has been GM at Kingsbury General Improvement District of Stateline, Nevada (KGID) since 2008. “It wasn’t so much the financial cost to us because of the way...
Frozen Pipes
Increase In Extreme Cold Events Posing New Challenges for Water Providers
While it’s intuitive to link “global warming” with hotter and longer heatwaves, longer droughts, more wildfires, and heavier rain, the link is less obvious when it comes to an increase in extreme cold events across North America, particularly in areas that have not...
Broken Water Line Means Repair Costs, High Water Bill for Vulnerable Homeowner
Yvonne E. was having a run of terrible luck. She had spent a month in the hospital and a rehab facility and lost her employment. Then she returned to her Lander, WY, home in the heart of a brutal Wyoming winter to find that her water service line had burst in the...
HomeServe Ensures a Bright 2022 Holiday Season for Customers
The holidays can be a glorious time of togetherness, giving, and wonderful memories. Unfortunately, for some of HomeServe's customers, the most memorable event of the 2022 holiday season will be that their water or sewer line froze up due to extreme cold temperatures....
Frozen Water Lines in Texas Cause Jump in Plumbing Work
As the energy crisis in Texas and parts of the South subsided, residents weren’t given time to take a deep breath, because rising temperatures revealed a new problem – frozen water lines. The record-low temperatures that caused many energy producers to go offline,...
Preventing Pipes from Freezing: DIY Tips
With fall and colder weather comes the possibility of burst and frozen pipes. Now is the time to encourage your residents to winterize their home plumbing system and preventing pipes from freezing before inclement weather causes a home repair emergency. If residents...
Now is the Time to Think About Frozen Pipes
Summer is ending – time to think about frozen pipes. As the weather begins to cool and we enjoy all those pleasures that come with fall, don’t forget that homeowners should be preparing so they don’t encounter an unpleasant surprise. On average, a quarter...
The Fallout From Service Line Failures
Water damage to a home, whether from a sewer backup or an interior plumbing problem, is not something to take lightly – and, in some cases, homeowners insurance won’t cover not only the plumbing, but the water damage to the home, unless the homeowner has purchased...
Three Environmental Factors That Cause Service Lines To Fail
Are your residents aware of their responsibility to maintain their water and sewer service lines? In a State of the Home Winter survey, 13 percent of respondents thought service lines are the responsibility of the municipality or utility, and 18 percent didn’t know...
Six Tips To Help Residents Age In Place
Since Jan. 1, 2011, 10,000 Baby Boomers are eligible to retire daily, and Americans 65 and older will make up 19 percent of the population by 2030. Many of those Baby Boomers would like to stay in their own homes as they age – a trend called “aging in place” – born of...