Are you looking to protect your homeowners from the unexpected stress and cost of water and sewer line emergencies? The causes of public aging infrastructure affect your residents’ private lines, too, and unexpected service line repairs can cost homeowners thousands...
Service Line Responsibilities
Water Service Line Preparation Pays Off for MD Homeowner
Rashida B. of Silver Spring, Maryland, is a big believer in being prepared. "I have insurance for everything," she said. "You never know when you’re going to need it." So, when she became aware of plans that would allow her to protect herself from the cost of...
This Infrastructure Week, We Can’t Forget About Residential Infrastructure
Norwalk, Connecticut – [DATE] – Every year during the third week of May – National Infrastructure Week – a little extra attention gets paid to the state of America’s infrastructure. This includes everything from airports, bridges and roads to drinking water,...
NY Man Saves $2,700 with Exterior Electrical Plan
The town of Oceanside, New York typically only sees a few severe weather storms every year. So, when local resident and homeowner Tom W. noticed his lights flickering sometimes this past summer during some high winds, he made a mental note to investigate further if it...
Longtime Customer’s Coverage Pays Off with $4,000 Repair
Ed V. was accustomed to receiving frequent phone calls from his mother Dolores. After all, she's 90 years young and living by herself in her Kulpmont, Pennsylvania home of over 50 years. But on one early February day, Dolores called her son because she noticed water...
HomeServe Ensures a Bright 2022 Holiday Season for Customers
The holidays can be a glorious time of togetherness, giving, and wonderful memories. Unfortunately, for some of HomeServe's customers, the most memorable event of the 2022 holiday season will be that their water or sewer line froze up due to extreme cold temperatures....
ServLine Solves Problems for Water Utilities and Their Customers
Flush against the Ohio River and Ohio’s southern border, Lawrence County is home to roughly 25,000 households, and more than half of those depend upon Hecla Water Association for their water service. General Manager Tony Howard and his staff pride themselves on a...
Lead Water Line Replacement: New York Homeowner Saves Big
Linda B., a New York homeowner, had been widowed and was looking for assurance that repair costs wouldn't force her from her home. She turned to HomeServe. Linda B. of Lockport, New York, has had a difficult time of late, losing her husband in December and struggling...
Water Infrastructure: Cities Shouldering Most of the Cost
Water utilities are struggling with water loss, aging water infrastructure and rising maintenance costs across the country. Bill Eller, Senior Vice President of Business Development at HomeServe, recently interviewed Carolyn Berndt, National League of Cities...
Plan Saves Homeowner Thousands in Repair Costs
When Eugene S. of North Little Rock, Arkansas, got a letter from the city in 2019, he didn't immediately expect anything out of the ordinary. That is until he opened it and saw that they were advising him to check for a leak in his water line based on a few elevated...