When Eugene S. of North Little Rock, Arkansas, got a letter from the city in 2019, he didn't immediately expect anything out of the ordinary. That is until he opened it and saw that they were advising him to check for a leak in his water line based on a few elevated...
Bill Eller, Eric West, Gerry Harstine, Jenna Hazelet, and Mark Slater presented on how public-private partnerships can help cities, utilities, and homeowners improve their infrastructure resiliency at the 2021 NRWA WaterPro Conference. Click below to watch!
According to the NRDC's new national survey of lead water service lines, between 9.7 million and 12.8 million lead pipes are connected to residences. The federal government is focused on this issue as Congress has passed President Biden's infrastructure proposal,...
Partnering with the NLC Service Line Warranty Program (previously Utility Service Partners or USP) by HomeServe educates homeowners about their service line responsibilities and enhances their peace of mind. As part of the partnership, municipalities can receive...
Water damage to a home, whether from a sewer backup or an interior plumbing problem, is not something to take lightly – and, in some cases, homeowners insurance won’t cover not only the plumbing, but the water damage to the home, unless the homeowner has purchased...
Linda J. of Baton Rouge thought she was covered in the case of an emergency home repair – after all, she had a plumbing policy from a national home warranty company. So when Linda started having drainage issues, she called on K&S Plumbing. The plumber removed...
The recent bomb cyclone has played havoc across the country, from frigid flooding in the Northeast to abnormally low temperatures and snowfall in the south. And as the temperatures sank, water line breaks cropped up. Municipalities everywhere have been scrambling to...
The National League of Cities (NLC) Service Line Warranty Program helps residents of partner municipalities repair or replace thousands of water and sewer laterals every year. The Program has helped more than 140,000 residents in cities and towns around the U.S. save...
The recent release of the 2017 American Society of Civil Engineers (ASCE) Infrastructure Report Card showed no improvement in the overall grade for the nation's infrastructure, holding steady at D+ overall, compared to the last report issued in 2013. The ASCE defines...
The employees of Utility Service Partners (USP) are focusing on reducing their stress in the workplace and beyond this week. We invite you to join us in learning about stress and exploring different ways to help reduce stress every day. Many people face stress on a...
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