Case Study: Jackson, MS

Theresa Alexander had a problem that was not going away: sewage was spilling from an open pipe into her yard.

Theresa had lived in her tight-knit Jackson, Mississippi, neighborhood for nearly two decades, where she enjoyed good relationships with her neighbors, including the church next door. Two years ago, she noticed water pooling in her yard and learned that she had a sewer line break. A plumber told her that not only was there a line break, but there was additional damage where the line entered into the main sewer line.

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